Shipping and delivery

📦 Shipping & Delivery Policy

Thank you for shopping at IntuitMall!
We want to make sure your order arrives safely and on time — here’s
everything you need to know about how we ship and deliver your
purchases.

🕐 Processing Time

• Orders are typically processed within 1-3 business days after purchase (not including weekends or holidays).
• During peak seasons (e.g., holidays), processing may take a bit longer — we’ll keep you updated if that happens. (Big Cartel)

🚚 Shipping Methods & Delivery Times

We offer the following shipping options (timelines begin after processing is complete):

Standard Shipping
• Estimated delivery: 3-7 business days (varies by carrier and destination)

Expedited Shipping
• Estimated delivery: 1-3 business days (where available)

Delivery times are estimates and may vary due to carrier delays, weather, customs, or other factors outside our control.

📍 Where We Ship

• We currently ship to:
• Domestic addresses (insert country you ship from)
• International locations — shipping times and costs vary by country.

International customers are responsible for any customs fees, duties, or import taxes that may apply. (Big Cartel)

💰 Shipping Rates

• Standard Shipping: (Insert rate — e.g., $X.XX)
• Expedited Shipping: (Insert rate — e.g., $Y.YY)
• Free Shipping: (Optional) on orders over (insert amount).
(Adjust these rates based on how you configure shipping in Big Cartel.) (Big Cartel)

🔍 Tracking

Once your order ships, you’ll receive a tracking number by email. Use it to follow your package’s journey to you.

Note: Occasionally carriers don’t update tracking right away — it may take a day or two for the tracking status to show movement. (Big Cartel)

📦 Lost, Delayed or Damaged Packages

• If your tracking shows delivery, but you didn’t receive your package, or your item arrives damaged, please contact us right away at (insert your contact info).
• We’ll work with the carrier to locate or replace your item as quickly as possible.

⏳ Holiday & Seasonal Shipping

During
busy times of the year (e.g., late November–December), processing and
delivery may take a few extra days. Order early to ensure timely
delivery for special occasions! (Big Cartel)